Terms And Conditions
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1.DESCRIPTION OF SERVICES
In the Site, Planit Holidays LLP provides users with access to sales of online (the “Service”). Members may be notified about updates in relation to Products via Email and/or SMS on their registered Email id and Phone number.
2 .MEMBERSHIP ELIGIBILITY
The www.planitholiays.co. Service is not available to minors under the age of 18 or to any users suspended or removed from the system by Planit Holidays LLP for any reason. Additionally, users are prohibited from selling, trading, or otherwise transferring your www.planitholiays.co account to another party. If you do not qualify, you may not use the www.planitholiays.co.com Service or the Site.
You as a buyer will have to submit certain documents and wait for document verification before completion of the registration processes and having access to view product listings and do transactions.
3.YOUR ACCOUNT
In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Planit Holidays LLP has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Planit Holidays LLP has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
If you use the Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Planit Holidays LLP immediately of any unauthorized use of your account or any other breach of security. Planit Holidays LLP reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.
4.PRICING INFORMATION
Planit Holidays LLP in collaboration with their Suppliers strive to provide you with the best prices possible on products you buy from Planit Holidays LLP. Planit Holidays LLP does not however guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice.
The modes of payment available at any given time shall be as indicated on the Website and the forgoing clauses shall be accordingly applicable.
While Planit Holidays LLP shall make every endeavour to provide accurate pricing information, please note that Planit Holidays LLP gives no guarantee on the accuracy of its pricing information as typographical or other errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Planit Holidays LLP may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. In the event that Planit Holidays LLP accepts your order the same shall be processed in accordance with the mode of payment chosen by you. Reversal/refunds of amounts paid by you in the event of cancellation shall be as described in Clause 5 below.
5.CANCELLATION BY PLANIT HOLIDAYS LLP
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our payment gateway’s credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled:
- after your credit card has been charged, the said amount will be reversed back to your credit card account;
- after a NEFT / RTGS transfer has been made then the said amount will be reversed back to your bank account;
- after the purchase but before delivery in the case of payment by cash on delivery, then Planit Holidays LLP will refrain from processing the concerned purchase further, and the concerned product will not be delivered to you.
6.In any of the above cases, after due verification from Planit Holidays LLP’s end if required:
- If payment has been made by credit card / debit card through the designated payment gateway, then the refund amount will be reversed back to your credit card / bank account within 15 days of receipt of the returned goods. Sometimes financial organizations take a longer time to process the refund request.
- If payment has been made by a NEFT / RTGS transfer has been made then the refund amount will be reversed back to your bank account within 15 days of receipt of the returned goods;
- If payment has been made by Cash on Delivery method then the refund amount will be transferred to your bank account (as per bank account details provided by you) within 15 days of receipt of the returned goods;
7.CANCELLATIONS BY THE CUSTOMER
We will not be able to cancel orders that have already been processed. Planit Holidays LLP has full discretion in deciding whether an order has been processed or not. The customer agrees not to dispute the decision made by Planit Holidays LLP and accept Planit Holidays LLP’s decision regarding the cancellation.
8.FRAUDULENT /DECLINED TRANSACTIONS
Planit Holidays LLP has the right to constantly monitor user accounts in order to avoid fraudulent accounts and transactions. Planit Holidays LLP reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these Terms of Service. In the event of detection of any fraudulent transaction, prior to initiation of legal action, Planit Holidays LLP reserves the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, Planit Holidays LLP shall owe no liability in respect of any purported refunds due.
9.CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you to the payment gateway for availing of services on Planit Holidays LLP. will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. That is, in a credit card transaction, you shall use your own credit card. You further agree and undertake to provide the correct and valid credit card details to the payment gateway. Further the said information will not be utilized and shared by Planit Holidays LLP with any of the third parties unless required for fraud verifications or if required by law, regulation or court order. Planit Holidays LLP will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.
10.SUBMITTED CONTENT
Planit Holidays LLP does not claim ownership of any materials Sellers make available through the Site, but reserves the right to integrate such materials or its modification in its provision of services. At Planit Holidays LLP’s sole discretion, such materials may be included in the Service in whole or in part or in a modified form.
11.DISCLAIMER OF WARRANTY
All content, products, and services on the site, or obtained from a website to which the site is linked (a “linked site”) are provided to you “as is” without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy.
Planit Holidays LLP does not endorse and is not responsible for (a) the accuracy or reliability of any opinion, advice or statement made through the site by any party other than Planit Holidays LLP, (b) any content provided on linked sites or (c) the capabilities or reliability of any product or service obtained from a linked site.
Other than as required under applicable consumer protection law, under no circumstance will Planit Holidays LLP be liable for any loss or damage caused by a user’s reliance on information obtained through the site or a linked site, or user’s reliance on any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site, or obtained from a linked site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.
Planit Holidays LLP shall not be responsible or liable in any manner if any Product is not used in the indicated manner and as such shall not be responsible for any clinical outcomes related to Products purchased from our Website.
12.LIMITATION OF LIABILITY
Planit Holidays LLP will not be liable for defective Products unless a claim is notified by you on our Website within 48 hours of delivery in accordance with Clause 19 hereunder. Planit Holidays LLP will not be liable in any way for loss, damage, costs or expenses (including loss of profit) arising directly or indirectly from any failure or delay in performing any obligation under these Terms of Service by reason of any event or circumstance outside the reasonable control of Planit Holidays LLP, including but not limited to, any strikes, industrial action, failure of power supplies or equipment, government action or Act of God.
You expressly understand and agree that Planit Holidays LLP and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Planit Holidays LLP has been advised of the possibility of such damages), resulting from use of the site, sale and supply of goods content or any related services.
This limitation of liability section shall prevail over any conflicting or inconsistent provision contained in any of the documents comprising this Agreement.
13.INDEMNITY
You agree to indemnify and hold Planit Holidays LLP (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of this TOS, or your violation of any law or the rights of a third party.
14.ELECTRONIC COMMUNICATION
When you use the Site or send emails to Planit Holidays LLP, you are communicating with Planit Holidays LLP electronically. You consent to receive communications from Planit Holidays LLP electronically. Planit Holidays LLP will communicate with you by email, SMS or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
15.LINKS
The Site or third parties may provide links to other World Wide Web sites or resources. Because Planit Holidays LLP has no control over such sites and resources, you acknowledge and agree that Planit Holidays LLP is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Planit Holidays LLP shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
16.ACCESS TO PASSWORD PROTECTED/SECURE AREAS
Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.
17.MODIFICATIONS AND NOTIFICATION OF CHANGES
Planit Holidays LLP reserves the right to make changes to the Site, related policies and agreements, this TOS and the Privacy Policy at any time. If Planit Holidays LLP makes a material modification to this TOS, it will notify you by displaying a prominent announcement above the text of this TOS or the Privacy Policy, as appropriate, for thirty (30) days. You agree that this shall be deemed sufficient notification, of such changes. If you choose to continue using the Site thereafter, you agree that by doing so you will be deemed to accept the new TOS or Privacy Policy, as relevant.
18.TRADEMARKS
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Planit Holidays LLP and other respective persons. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Planit Holidays LLP or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
19.BILLING
The price of our merchandise is inclusive of the VAT. The VAT charged shall depend upon location of the respective Seller from which a product is purchased and product category. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. Planit Holidays LLP reserves the right to collect taxes for shipping charges wherever applicable.
20.BOOKINGS AND CANCELLATIONS
Once a service (consultation or travel package) is booked and paid for, it cannot be refunded or canceled. All bookings will be considered as final and in the case of service packages (such as travel planning or holiday packages), once purchased, these packages are valid for a period of six months from the date of purchase and can be redeemed within that time. These packages work like coupons, and no refunds will be issued if the package is not used within the validity period. If you schedule a travel consultation or meeting, it will be conducted as per the scheduled time and date. the consultation fees will be non-refundable.
21.SERVICE PACKAGE REDEMPTION
Service packages must be redeemed within six months of purchase. Once you book your service using a package, it will be considered used, and no refunds or exchanges will be possible. Planit Holidays LLP offers no refunds or cancellations for any services once booked. If you wish to reschedule a consultation, you must notify us at least 48 hours in advance, subject to availability. Failure to attend a scheduled meeting or use a purchased package within the validity period will result in forfeiture of the service without any compensation.
22.DELIVERY OF SERVICES
Planit Holidays LLP ensures the timely delivery of all services booked. Consultations are conducted on the scheduled dates, and holiday packages or travel plans will be fulfilled as agreed upon. However, we are not responsible for delays caused by third parties, such as airlines or hotel availability. All services are considered delivered when the consultation occurs or when the travel plan is provided. No further claims or exchanges will be entertained once the service has been rendered.
23.SURVIVAL OF TERMS AFTER AGREEMENT ENDS
Notwithstanding any other provisions of this TOS, or any general legal principles to the contrary, any provision of this TOS that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this TOS.
24.GENERAL
If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Planit Holidays LLP may, from time to time, offer special promotional offers which may or may not apply to your Planit Holidays LLP account. To avail of such promotional offers, you agree to be bound by any additional terms and conditions for these special offers which are laid down by Planit Holidays LLP, and which will be made available for your perusal at the relevant time.
This TOS and the relationship between you and Planit Holidays LLP will be governed by the laws as applicable in India. Any disputes will be handled in the competent courts of Delhi, India. The failure of Planit Holidays LLP to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. Planit Holidays LLP does not guarantee it will take action against all breaches of this TOS. Except as otherwise, expressly provided in this TOS, there shall be no third-party beneficiaries to this TOS. This TOS along with the Privacy Policy constitutes the entire agreement between you and Planit Holidays LLP and governs your use of the Site, superseding any prior agreements between you and Planit Holidays LLP with respect to the Site.
Before you may use the Site, you must read and accept all of the terms and conditions in and linked to, this Terms of Service (“Terms of Service” or “TOS”) and the linked Privacy Policy (which shall form a part of this TOS). These Terms of Service come into effect on registration with www.planitholidays.co which is owned by Planit Holidays LLP. By placing an order for the first time you agree to be bound by these Terms of Service. If this TOS conflicts with any other document, the TOS will prevail for the purposes of usage of the Site. Certain portions of the Site may only be used by you if you are an registered buyer or seller. If you do not agree to be bound by this TOS and the Privacy Policy, you may not use the Site in any way.
The terms “buyer”, “you”, “user” and “customer” have been used interchangeably in the foregoing paragraphs to refer to a user of www.planitholidays.co. Similarly, the terms “Website” and “www.planitholidays.co” are used to connote the online portal of www.planitholidays.co and the words “product”, “goods” and “merchandise” have been used to refer to merchandise/goods/products showcased on the Website.
Note: All products/services and information displayed on www.planitholidays.co constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the TOS as listed below. www.planitholidays.co reserves the right to accept or reject your offer. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of the Website prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer.